The Renesas Driver can be downloaded HERE.ĭell Drivers and Downloads can be found HERE. If the problem persists, update the M6000 BIOS to the latest revision, and download the Renesas USB 3.0 Driver from Intel’s website and update the Driver.I believe it came with KB4501375 released to Windows Update on 6/27/19 and was applied on my system on 6/29/19. ![]() I show that driver as being installed on 6/30/19. Update Drivers and Firmware from the manufacturers website as needed. Renesas USB 3.0 eXtensible Host Controller - 1.0 (Microsoft) I also have a PCIE card installed in my system and the driver is 1.0. Check to ensure the Firmware and Drivers for the external device are up to date.Putting the device in a USB 2.0 port on the system results in the drive functioning normally. With an external storage device attached to the USB 3.0 port, putting the system on standby and then resuming it results in the device failing to be recognized. ![]() ![]() Article Summary: This article provides information on external hard drives failing to be recognized on USB 3.0 ports after resuming from standby.Įxternal Storage Devices Are Not Recognized After Resuming From Standby With USB 3.0 Ports Users may experience issues with external storage devices being recognized on the Precision Mobile Workstation M6600.
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